Privacy Policy
1win has developed a Privacy Policy to explain to players how it collects, processes, and uses their personal data. The company complies with all international and Indian laws to ensure the complete security of sensitive data. Before playing on the website or 1win mobile app, users must read and agree to the terms of this policy.
How is your personal data gathered?
The company will only gather the personal information necessary to identify players and understand their behavior. To do this, 1win uses the following methods:
- The registration form requires your name, email address, and phone number;
- Account verification requires documents to confirm the user’s identity and age;
- Financial transactions record details on deposits and withdrawals in Indian rupees;
- Cookies track the behavior on the website and save the client’s settings;
- The betting history records all user transactions in the system for reporting;
- The IP address determines the geographical location of the user automatically;
- The device type and operating system help optimize the website interface;
- The browser and its version affect the correct display of the page content.
Legal grounds for processing confidential data
Before starting any data processing, the company obtains explicit user consent and acts in full compliance with its privacy policy. Users can withdraw their consent at any time through their personal account.
| Legal Basis | Description |
|---|---|
| User Consent | The client confirms permission for private details processing during registration by checking the consent box. |
| Contract Execution | A minimum set of personal data is required to provide services, including identity verification. |
| Legitimate Interests of the Company | 1win processes data to prevent fraud and enhance account security for all users. |
Objectives of the Privacy Policy
1win’s privacy policy has several important goals to protect users. Transparency in the handling of data creates trusting relationships with users. The company uses the information for purposes listed here:
- Creation and management of an account requires basic user information for identification;
- Financial transaction processing ensures deposits and withdrawals in rupees are secure;
- Identity verification prevents the creation of duplicate accounts and fraud on the site;
- Compliance with Indian law guarantees the legality of all operations of the company;
- Technical support uses sensitive details to solve user problems quickly;
- Marketing communications inform you about bonuses and promotions if you agree;
- Analytics helps to understand player preferences and improve the quality of service.
Recipients of personal data
1win will not sell or transfer sensitive player information to third parties. However, there are situations in which the company is obligated to disclose private data.
| Recipient Category | Purpose of Data Transfer |
|---|---|
| Payment providers | Processing transactions in rupees |
| Verification services | Verifying user identity |
| Hosting providers | Storing information on servers |
| Analytical services | Improving website functionality |
| Government authorities | Compliance with legal requirements |
Data retention period
The Company stores personal details only for the required period of time. The time period is determined by the purposes of processing and the requirements of Indian law. After the expiration date, the information is permanently deleted from all systems.
Different types of data have different retention periods according to the rules. Legal requirements define minimum periods for financial documents. 1win stores technical data for a short period of time to ensure security.
Indian User Rights
The legislation protects the interests of Indian citizens in the digital space. Therefore, every Indian 1win player can count on their rights.
You can exercise your rights through your personal account or by contacting support. The Company responds to requests within 30 days of receipt. Complex requests may require an extension of another 30 days with notification. Here are your rights:
- The right of access is the ability to request a copy of all the data that the company stores about the user;
- The right to correction is the ability to correct inaccurate or outdated information;
- The right to erasure is the ability to request the deletion of private data in certain cases;
- Right to revoke consent – if data processing is based on consent, the user can revoke it;
- The right to file a complaint is an opportunity to contact the Data Protection Council of India in case of violation of rights.
Minor policy
The minimum age for registration is 18 years, according to the laws of India. The company does not intentionally gather data from persons under the specified age.
Age verification takes place at the account registration stage. The system requests the date of birth when filling out the form. The documents confirm the age during the identity verification procedure.
Parents or guardians may report an unauthorized registration of a child. The company deletes all sensitive details of the minor within 48 hours after notification. Technical support helps parents block access to the website on the child’s device.
Changes to the Privacy Policy
The company reserves the right to update the privacy policy if necessary. Changes in Indian legislation require adjustments to data processing rules. The development of technology also affects the methods of protecting user information.
The procedure for making changes to the policy follows the established rules. The Company notifies users of significant changes 30 days before they take effect. Minor technical changes are published on the website without mass notification to users.
